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It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.Ĭompany NMLS Consumer Access #2110672 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR MORTGAGE CORRESPONDENT LENDER Our content is intended to be used for general information purposes only. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I guess I will have more to complain about tomorrow when I get placed on hold again.ĬonsumerAffairs is not a government agency. They said they would "make a note" on my account about the process being unpleasant. How backward is that? And there is not even a complaint email or anything to send. I ended up speaking with his manager and she "does apologize" but there is nothing they can do other than tell me to call back tomorrow. Like seriously? That is why your holds are so long! How many reps are just twiddling their fingers waiting for the day to end because they can't put in a request?!?Īnyway.
I even asked why they would be paying someone to sit on hold for 3 hours instead of just sending a request. I proceeded to call back and let loose on a poor guy who confirmed: Yes, that is how they do things. Not even lying when I say I think it may have been the same lady. She came back eventually and said she had a manager who said "hello" and then the line disconnected. After waiting on hold for over 3 hours, I have to call back tomorrow? I asked for her manager and was placed on another hold. Thank you.Īfter 3 hours and 32 minutes, she came back on the line and said that the department closed at 5 pm and I would have to call back tomorrow. If I didn’t have a joint account with a person who resides internationally I would have wanted to close my account with the Capital One, which by the way earns your savings account a yearly interest that amounts to a dollar or two. I had to correct the teller twice to give me $150 in $100=20 bills and $50=$5bills. Instead they were defensive in response to my unhappy comments. Last but not least, the customer service, both, in person and over the phone expressed no empathy. Their problem solving has not imagination. Having cash only means that I cannot make online transactions from purchases to paying bills for the next week or more. The only thing that can be done is I can withdraw cash from the account with the expired card. If I want expedited service, for that I have to be at home to sign upon receipt. All they can do is to follow the standard procedure which is to order a new card and have me wait 5-7 business days.
Standing in a non ventilated corridor inside the bank’s branch and following a long wait on the phone, the customer service negated all of my speculations. 50,000 bonus miles after spending $4,500 in first 3 months.*.$500 bonus after spending $4,500 in first 3 months*.$150 bonus after spending $500 in first 3 months*.$300 bonus after spending $3,000 in first 3 months*.$200 bonus after spending $500 in first 3 months*.20,000 bonus miles after spending $500 in first 3 months*.50,000 bonus miles after spending $3k in first 3 months*.Capital One issues personal and small business credit cards that earn rewards and come with other perks and benefits, including 0% introductory APR periods and fraud liability protection.
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